Privacy Policy

Privacy Policy Overview

For the purposes of this Privacy Policy, Destination Fareways, "this site," "we," "us," and "our" refer to Destination Fareways and the travel services available through our website. "You" refers to the visitor, customer, traveler, or user of our services.

By using Destination Fareways, reviewing our Terms & Conditions, submitting a booking request, contacting our team, or purchasing travel-related services, you agree to the collection, retention, use, and disclosure of your personal information as described in this Privacy Policy.

Before using our website or buying any product or service through Destination Fareways, please read this Privacy Policy carefully to understand our information collection, security, sharing, and communication practices.

Our Privacy Commitment

Destination Fareways respects your privacy and works to protect the personal and private information you submit through our website, contact forms, flight enquiry forms, booking assistance channels, email, or customer support interactions.

The information we may collect includes your name, address, telephone number, email address, travel preferences, trip details, passenger information, payment-related details, and other information required to provide flight booking assistance or respond to your request.

Personal Information We Collect

Destination Fareways maintains privacy standards designed to protect customer information. We do not sell, trade, rent, or otherwise share your personal information with unrelated third parties for their independent marketing purposes.

We request personal information when it is needed to communicate with you, verify a booking request, process travel services, assist with customer support, or complete a transaction. You may visit many areas of our website without submitting personal information, but certain features and services require details from you.

For booking or travel-service transactions, we may ask for information such as the passenger name as shown on a passport or government ID, phone number, email address, billing address, gender where required by an airline, date of birth, passport details, travel route, travel dates, and payment information.

How We Use Your Information

We use the information collected through Destination Fareways for legitimate travel, customer service, security, and business purposes, including:

• Sharing required traveler details with airlines, consolidators, and travel suppliers to process ticket requests or booking services.
• Processing payments, verifying transactions, preventing fraud, and completing customer support requests.
• Working with trusted service providers that assist with payment processing, financial review, call center support, marketing communication, analytics, fraud prevention, and technical operations.
• Contacting you about booking status, fare changes, itinerary updates, service requests, travel alerts, promotional offers, or customer support matters.
• Improving website performance, customer experience, products, services, and travel assistance workflows.

You may opt out of promotional email communication at any time. Even after opting out, you may still receive necessary service-related messages about active bookings, payments, refunds, itinerary changes, or customer support requests.

Information Sharing and Consent

We share personal information only when necessary to provide requested services, complete booking-related transactions, comply with legal obligations, protect our rights, prevent fraud, or operate our business through trusted service providers.

Where practical and appropriate, Destination Fareways will inform customers when personal information must be shared with third-party providers for travel processing, payment verification, fraud prevention, or related service requirements.

Debit and Credit Card Protection

Destination Fareways uses debit card and credit card details only for authorized payment processing, booking verification, fraud prevention, charge validation, and transaction support. We treat payment information as confidential and use reasonable safeguards to protect it.

Transactions involving sensitive information, including payment-card details, should be handled through secure connections and trusted payment processes. While we take appropriate security measures, no website, transmission method, or storage system can be guaranteed to be completely secure.

If we become aware of a security issue that affects your personal information, we will make reasonable efforts to notify affected users as required by applicable law.

Legal Disclosure

Destination Fareways may disclose personal or confidential information if required by law, court order, legal process, government request, fraud investigation, chargeback review, or when we believe disclosure is necessary to protect the rights, safety, property, or security of Destination Fareways, our customers, our suppliers, or others.

Children's Privacy

Destination Fareways is not intended for children under the age of 13, and we do not knowingly collect or maintain personal information from children under 13. Minors between the ages of 13 and 17 should use our services only with permission and supervision from a parent or legal guardian.

Parents or guardians should review all airline, identification, ticketing, and travel-document requirements before making bookings for minors.

Email Opt Out

You may opt out of promotional emails at any time by clicking the unsubscribe link at the bottom of our marketing emails or by contacting Destination Fareways customer support. Opting out of promotional communication does not prevent us from sending transactional, booking, payment, refund, or service-related messages.

Accessing and Updating Information

You may contact Destination Fareways to request updates, corrections, or assistance related to personal information you previously submitted. For security and fraud-prevention reasons, we may need to verify your identity before processing certain requests.

Policy Updates

Destination Fareways may update this Privacy Policy from time to time to reflect changes in our services, technology, legal obligations, supplier requirements, or business practices. Updated versions become effective when posted on this page.

Contact Destination Fareways

If you have any questions, concerns, or unclear terms related to this Privacy Policy, please contact Destination Fareways through our official contact page before using or purchasing any service from our website.